Role
Senior UX Design Lead
Company
PayPal
Duration
11 Months
Team
PM, Engineering, Solution Engineering, Legal, GTM
Contribution
Concept to Launch: UX Strategy, Research, Stakeholder Engagement, Journey Mapping,
Prototyping, Accessibility, Testing & Delivery
Outcome
+47% PayPal selection, +12% conversion rate, 850+ merchant adoption, +$2.1B annual volume
Domain
Fintech / Merchant Experience / Consumer Experience
My Role & Impact